Apparently, there is some concern about whether product reviews are necessarily trustworthy, if bloggers are receiving the products free from companies, in exchange for the review. I guess that was part of the reason for the FCC’s (semi-)new regulations about disclosure.
This all surprises me a bit, probably because I know how I handle reviews.
Yes, I sometimes receive products to review, from the companies that produce them. And, yes, the vast majority of my reviews are, at least in large part, positive. However, I have never given a positive review to a product I did not have something truly positive to say about. There are several reasons this all works out the way it does.
1. I vet review products beforehand. Because I know that I am ultimately going to have to post a review for the product, and that the company is going to a certain expense to provide the product, I work hard to ensure that the product is a good match ahead of time. this eliminates a lot of the potential for a bad review, right up front. It doesn’t guarantee that I will like the product – if that were the case, I would not need to try it first! – but it does weed out a lot of the potentially bad matches. I have passed by a number of review opportunities, because I felt that they were simply to “iffy.”
2. On the rare occasion that I really, truly dislike a product I received free for review purposes, I generally don’t post a review. This has only happened once or twice that I can recall. Now, maybe this is part of that bias that people are concerned about, because I don’t feel it’s fair to post a review saying, “Do not buy this product!” when a company has gone to the expense of sending it to me. But I will not post a positive review of these products. (The only instance I can think of when this has happened is with a food item that contained artificial sweeteners. I just cannot, in good conscience, recommend any food that is chemically-sweetened.)
3. It is a rare product that would not be useful to somebody, even if it isn’t a perfect fit for me or my family, and I am able to write a sufficiently objective review that there is usually something good to say about a product. (This is less true of books than other products; as a result, I’m pickier about which books to accept than other products.) You will notice that many of my reviews, although generally positive, mention one or more specific things I disliked about the review item. In many of these instances, I would personally not be likely to purchase it – but I recognize that there are others who would like it better than I did.
If you are reading a glowing review here, where I “gush” over an item and have absolutely nothing negative to say about it, you can be very sure that I truly did love the product (whether I received it free or not)! My Bible is one example that springs to mind. I received it free for review – but I honestly was nearly awed by the quality of construction and think it’s an amazing Bible. That opinion was not “bought”; it is my actual, honest response.
So, while I cannot speak for other bloggers, I can assure you that I will never be “bought off.” (My personality bears that out, as well. I do not lie, hide things, or beat around the bush. I am not a people-pleaser; I’m a “call it like it is” sort of girl, who has to work at tact!) Everything you will ever read here is guaranteed to be my honest opinion or belief.
traditional media is full of reviews: book and beauty editors don’t pay for the books and make-up the write about, and i don’t think that the problem is in bloggers accepting free items for review. the real questionable practice, in my mind, are paid reviews. a company can’t PAY someone for her “honest” opinion–that is the conflict of interest.
mom 101, the blogger mentioned in that npr link, always has great stuff to say about bloggers-for-purchase and integrity.
(hope to meet you at relevant:)
Good point. I think the difficulty with the new laws is that they’re pretty vague. Because they don’t make it very clear what constitutes being paid/recompensed for a review, it is left open to be interpreted as receipt of anything in exchange – including the product itself.
Just stumbled onto your blog from the Relevant10 links and reading through your previous posts to see if I might want to become a regular reader. And, after this declaration on this post “My personality bears that out, as well. I do not lie, hide things, or beat around the bush. I am not a people-pleaser; I’m a “call it like it is” sort of girl, who has to work at tact!)” – I will likely be a reader! I so appreciate your honesty and transparency – THANK YOU! You keep telling it like it is!
If you truly don’t like a product you DON’T write a review? So all the editor or blogger has to do is collect enough “positive” reviews without any negative reviews and VOILA! instant “great product”. While not deceptive from you, deceptive in the end as the consumer is only receiving half the story. To me, that means “reviews are not to be trusted. As all those it failed to perform for are not heard from. The very definition of propaganda. Thank you for confirming my suspicions.
Well, yes and no. I don’t think it’s fair to a company for them to invest in sending me a product, and then have me just blast it. You will see in a lot of my product reviews plenty of things I didn’t like about various products, though. (The one or two times I can remember not writing a review, it wasn’t a poor product, either; just a mis-match with my readership. For instance, a food product with artificial sweeteners.) And the company gets my feedback, regardless, so they know WHY I disliked a product. For the most part, I’m just a firm believer that there’s SOME redeeming value in almost all items, and ‘most anything can be said gently. (There are several products I’ve reviewed where I essentially said, “This is a great concept; unfortunately, the execution isn’t so good.”)
AND…I am willing to write ANY kind of review “on my own time.” That is, if I have purchased a product and it doesn’t work for me, I can still write a totally negative review. And these types of reviews are typically not hard to find, since people are usually willing to complain well before they’re willing to praise.
It’s been a long time since I can remember trying a product – purchased or otherwise – that was just plain junk, partly because I’m getting pretty good at recognizing the junk before I buy it. 😉